Everyday HR professionals and business managers conduct investigations into allegations of workplace misconduct, harassment or other potentially unlawful claims. The probability for litigation is high and a sound investigation can frequently reduce liability. Yet, all-too-often, investigators fail to get the critical information they need because they didn’t ask the right questions, weren’t prepared and didn’t know how to handle different types of witnesses. Frustrated by hostile or uncooperative witnesses? Stumped on how to get the level of detail you need? Gain practical tips and strategies from an experienced investigator to help you get the level of detail you need from your witnesses to ensure you conduct a thorough and effective investigation.