Over the past decade as the speed of globalization increases, as organizations become flatter, increasing diversification of the workforce in the United States due to the rapid changing demographics, increased rates of immigration, and 4 generations working together in the workplace; the critical need for competent multi-cultural leaders became evident to an organization’s success. Multiculturalism continues to gain momentum as we strive to live in a world without borders; culture is the essence that shapes customers’ or employees’ behavior Cross-Cultural Leadership balances the needs of the organization with the needs of employees, customers, and stakeholders to attract, recruit, retain the best employees and draws on the strengths that different cultures offer and gives their organizations the competitive edge needed to succeed in the 21st century.