According to a recent study by CareerBuilder, 35% of the workforce encounters bullies at work. And, four states have laws about workplace bullying – more are going to follow suit. Workplace bullying is systematic psychological abuse that causes anxiety, depression, burnout, and lower levels of job satisfaction in targets and bystanders. If allowed to flourish, it causes increased turnover, communication breakdown, reduced quality in work and poor customer service. You've probably heard the theoretical information about solving workplace bullying – let’s get to the good stuff. This presentation will dissect case studies from academic HR management literature and the presenter's own experiences as a workplace bullying consultant in order to provide real, clear and tangible takeaways for implementation in your own organization. Case studies will cover a variety of industries including manufacturing, social services, health care, a civilian unit within the US Navy, and even one country's post office.