The focus is too often on what the employee did or did not do. Before the employee did anything, their manager hired them, trained them, and assigned work. This presentation is about what managers do that affects employee morale, engagement, and job performance. It is about what HR needs to do to maximize manager effectiveness. The program is based on countless hours of 1.2.1 Management Development with supervisors, managers, and executives. It provides valuable insights and practical tips to help workplace leaders get the most from their teams and minimize HR issues along the way.