If Not You, Who? How to Crack the Code of Employee Disengagement

JILL CHRISTENSEN

With three decades of consulting, speaking, and most importantly, real-life, in-the-trenches global Fortune 500 executive-level experience, Jill’s view is radically different. She shares with listeners that although HR “owns” culture change, they do not own culture change. Employees will not re-engage unless senior leaders and managers fundamentally change the way they lead the company and their teams. Jill has served as the head of global Internal Communications at both Avaya and Western Union. She has a Six Sigma Green Belt, authored the best-selling book, If Not You, Who? Cracking the Code of Employee Disengagement, and was recently named one of the Top 100 Global Employee Engagement Influencers of 2017. She works with the best and brightest leaders and companies around the world to improve productivity, customer satisfaction, and revenue growth, including AT&T, Nokia, ARROW, Crocs, Novartis, TIAA, ACT, and numerous U.S. cities and non-profit organizations.

Credits HRCI - HR (General):1.25, SHRM - PDC:1.25

Tag(s) Talent Acquisition & Retention, CAHR17

If Not You, Who? How to Crack the Code of Employee Disengagement

Description

Companies in the top tier of employee engagement outperform their peers by 147 percent in earnings per share and have a 90 percent better growth trend than their competition. However, 70 percent of workers are disengaged, sleepwalking though their day and giving you zero discretionary effort. How do you inspire employees to get off the sidelines and get into the game? Jill Christensen has uncovered a four-step process to turn your disengaged workforce (including Millennials) into a unified high-performing team, resulting in increased pro?ts, customer satisfaction, productivity, and retention. Jill’s strategy has been used by global companies in eight industries, and each company realized a one-year increase in employee engagement between four and 11 points. Per Gallup, a two- point annual increase is statistically significant.

JILL CHRISTENSEN

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