KEITH FERRAZZI
Chairman & FounderFerrazzi GreenlightAs founder and CEO of Ferrazzi Greenlight, Keith Ferrazzi has spent over a decade addressing the behaviors that block global organizations from reaching strategic goals and transforming them into new habits that increase shareholder value.
More recently, in partnership with Zappos’ Tony Hsieh and Groupon’s Brad Keywell, Keith launched Yoi, a digital
onboarding tool that drives transparency, improved coaching, and real-time feedback between busy managers and their new hires. The platform utilizes practice-based learning and quantitative assessments to deliver increased productivity in the workplace.
Keith is the author of the bestsellers Who’s Got Your Back and Never Eat Alone. His writing has also been published in The Wall Street Journal, Harvard Business Review, Inc., and Fast Company.
HOLLIE DELANEY
Head of People OperationsZapposHollie Delaney is director of people experiences for Zappos.com. Delaney has more than seven years of experience with the Zappos family and many more in the world of human resources. She has helped lead the charge of changing the traditional company structure to one based on trust and distributed authority. Delaney has been pivotal in working to deliver happiness and provide the best place for employees to work.
Prior to Zappos, Delaney served in different HR leadership capacities at both Marshall Retail Group and Vegas.com. She holds a bachelor’s in communication disorders and speech sciences from the University of Colorado.
JAMES ROSSEAU, SR.
Chief Commercial OfficerLegalShieldJames currently serves as the Chief Commercial Officer, responsible for the company’s strategy, products, brand advocacy and organizational alignment. He has over 20 years of professional leadership experience in the financial services and retail industries and joined LegalShield in 2014 (previously serving as the President of Business Solutions).
Prior LegalShield, James served as the President of Allstate Affinity Solutions where he launched several unique, innovative partnerships with companies such as United Airlines, Bass Pro Shops, Intercontinental Hotels and others, differentiating Allstate in the insurance industry.
Prior to Allstate, James spent 10 years at JPMorgan Chase serving as a Senior Vice President at JPMorgan Chase Card Services, where he was responsible for affinity and co-brand partner relationships, and prior to that, he served as the HR Service Delivery North America Executive, responsible for the provision of HR services and a leadership role in mergers, acquisitions, and divestitures; the establishment of a captive off-shoring hub in India; and numerous operational and technology transformations.
James holds an Executive MBA from Kellogg School of Management, a BS in Business Management from the University of Phoenix, and is a published author.
DEAN CARTER
Human Resources, Legal, Finance, Shared ServicesPatagoniaDean leads global HR, Legal, and Finance Shared Services for Patagonia Inc. based in Ventura, Ca. reporting directly to CEO, Rose Marcario. As an officer on the core leadership team, Dean serves to further Patagonia’s unique business model proving that companies can “Do Well and Do Good”, as well as preserve and grow the unconventional values outlined in Founder Yvon Chouinard’s best-selling book, Let My People Go Surfing.
During his career, Dean’s perspectives on the future of human capital management have been featured in The Economist, NBC Nightly News, Fast Company, NPR Morning Edition, The Wall Street Journal and various other national publications. The work of his HR teams has led to Brandon Hall’s Gold Award for Innovation in HR as well as SHRM’s prestigious HRM Impact Award.
Dean has a BS in Speech/Organizational Communication from The University of Texas at Austin and has served as a Northwestern University Pritzker School of Law Workforce Science Fellow. Dean also serves as an Independent Director on the Board of Directors for Cornerstone on Demand (CSOD:NASDAQ), a publicly traded Cloud-based HR technology platform; and an Independent Director on the Board of Directors for Griffith Foods, a privately-held Food Innovation company based in Chicago.
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