Getting Comfortable With Uncomfortable Conversations: 7 Steps to High-Impact Communications

LAFERN BATIE

LaFern Batie, MBA works with leaders to help them maximize their potential through effective leadership, developing compelling strategies, excellent execution and creating the exceptional experience. As CEO of The Batie Group, a boutique management consulting firm, LaFern is committed to creating practical, high-impact organizational solutions.
With a strong corporate and civic leadership track record, the value LaFern provides to leaders – including small business, nonprofit and Fortune 500 executives – helps them deliver what they promise to their customers through people, processes, products and services. Clients value the results her business strategy, leadership consulting, corporate training and professional speaking competencies help them achieve. With accounting, operations and human resources experience, she is a visionary leader with high business acumen and a commitment to excellence.
In addition to extensive professional coach training, LaFern is a published author and professional speaker. She earned a Bachelor of Science degree in Accounting from Salisbury University, Master of Business Administration degree from the University of Maryland and a leadership certificate from Harvard University. She holds the SHRM-SCP and SPHR designations.

Credits HRCI - HR (General):1.25, SHRM - PDC:1.25

Tag(s) Leadership & Personal Growth, CAHR17

Getting Comfortable With Uncomfortable Conversations: 7 Steps to High-Impact Communications

Description

As a leader, what must you do to make a positive impact and improve your effectiveness in your most difficult, uncomfortable and sometimes emotionally charged conversations? How do you approach those situations such as: asking for opportunities, addressing poor performance, saying "no", responding to disrespectful behavior and asking for support. Based on sound applied positive psychology principles, this interactive experience challenges you to think and respond differently when those butterflies become obstacles to getting through. This program helps leaders gain techniques to promote ideas, foster teamwork, and facilitate productive conversations for organizational success.

LAFERN BATIE

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