Conducting Effective Workplace Investigations
CAHR20 | Presented by Jonathan Fraser Light
Keyword(s)
CAHR20
Handling Employee Complaints and Investigations
How should an employer handle employee complaints?
California law obligates employers to investigate all employee complaints involving potentially unlawful behavior, no matter how minor that complaint might be. How can the employer determine when the complaint is serious enough to involve unlawful behavior, and when an investigation is required? If an investigation is required, who should conduct it? What should be asked? How should it be finalized?
In this informative seminar, employment law attorney Jonathan Fraser Light will discuss the employer's obligations in responding to and investigating employee complaints.
Topics will include the following:
How should an employer handle employee complaints?
California law obligates employers to investigate all employee complaints involving potentially unlawful behavior, no matter how minor that complaint might be. How can the employer determine when the complaint is serious enough to involve unlawful behavior, and when an investigation is required? If an investigation is required, who should conduct it? What should be asked? How should it be finalized?
In this informative seminar, employment law attorney Jonathan Fraser Light will discuss the employer's obligations in responding to and investigating employee complaints.
Topics will include the following:
- Recognizing employee complaints
- Knowing when to investigate a complaint
- Determining who should be investigating the complaint
- Who should be included in the investigation?
- What questions should be asked?
- What do I do with the complainant and accused while I'm investigating?
- Is it confidential?
- Do I need an attorney?
- What do I say to witnesses?
- What shouldn't I say?
- How do I bring it to a close?
- What do I tell the participants?
- What do I tell the complainant?
- What do I tell the accused?
- Should I record it?
- Where do I keep the files?
- Do I have to share my files?
- Training your supervisors
- Recommended and required policies
Credit Information
1.0 California-specific Credit, 1.0 SHRM PDC
Description
Conducting Effective Workplace Investigations
Jonathan Fraser Light, LightGabler, Managing Attorney
Education Track: California Employment Law
Learning Level: Applied
Eligible for 1.0 California-specific credit
Handling Employee Complaints and Investigations
How should an employer handle employee complaints?
California law obligates employers to investigate all employee complaints involving potentially unlawful behavior, no matter how minor that complaint might be. How can the employer determine when the complaint is serious enough to involve unlawful behavior, and when an investigation is required? If an investigation is required, who should conduct it? What should be asked? How should it be finalized?
In this informative seminar, employment law attorney Jonathan Fraser Light will discuss the employer's obligations in responding to and investigating employee complaints.
Topics will include the following:
How should an employer handle employee complaints?
California law obligates employers to investigate all employee complaints involving potentially unlawful behavior, no matter how minor that complaint might be. How can the employer determine when the complaint is serious enough to involve unlawful behavior, and when an investigation is required? If an investigation is required, who should conduct it? What should be asked? How should it be finalized?
In this informative seminar, employment law attorney Jonathan Fraser Light will discuss the employer's obligations in responding to and investigating employee complaints.
Topics will include the following:
- Recognizing employee complaints
- Knowing when to investigate a complaint
- Determining who should be investigating the complaint
- Who should be included in the investigation?
- What questions should be asked?
- What do I do with the complainant and accused while I'm investigating?
- Is it confidential?
- Do I need an attorney?
- What do I say to witnesses?
- What shouldn't I say?
- How do I bring it to a close?
- What do I tell the participants?
- What do I tell the complainant?
- What do I tell the accused?
- Should I record it?
- Where do I keep the files?
- Do I have to share my files?
- Training your supervisors
- Recommended and required policies
About Jonathan Gabler Light:
Jonathan Fraser Light, managing attorney at LightGabler, has more than 30 years of experience in the field of employment law. He is AV¬ rated by Martindale Hubbell and has been named as one of Southern California's "Super Lawyers" for 15 years. Mr. Light and his team members consult with over 1,500 companies throughout California in the private and public sector on their day-to-day employment law needs. He offers employment counsel and training programs to companies of all sizes to reduce liability and protect against lawsuits.Mr. Light frequently speaks to employer and human resources groups on topics such as avoiding sexual harassment claims, wage and hour issues, business and employment law pitfalls, diversity in the workplace, supervisor strategies, employment law updates, and preparing employee handbooks. He is the author of the nationally acclaimed and award-winning book, The Cultural Encyclopedia of Baseball, Second Edition, published in 2005. Mr. Light is a graduate of the UCLA School of Law, where he was a member of the Law Review. He graduated magna cum laude in history from UCLA, and is a graduate of the National Institute for Trial Advocacy.
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