ROAD TO CAHR21:
The 7 Components of Business Financial Intelligence
for Today's HR Leader

presented by Paul Butler

Over the years, we have wrestled with how best to measure organizational performance. We've observed how some businesses are all about the profit-and-loss account. Others focus on a strong balance sheet. Then there are those that take great pride in winning awards. Many organizations appreciate the accolades they receive from their altruistic efforts to give back to communities and causes they believe in. Some focus more on internal metrics to monitor the minuscule aspect of every level of productivity, as if the enterprise were one big soulless machine.

There are seven components of business financial intelligence. They’re interdependent and can provide the most balanced, healthy, sustainable scorecard for measuring an organization’s success:

• Customers
• Cash flow
• Profit
• Productivity
• Growth
• Teams
• Community

These seven components can provide a much more balanced scoreboard for measuring an organization’s success than just the bottom line of net profit. These seven components can sustain success over time. Four of them are primarily internal measurements (cash flow, profit, productivity, and growth), two are primarily external (customers and community), and ultimately, it’s teams of people who make this all happen.

This address will provide a framework for HR leaders to look more holistically at their organization and consider how they can monitor and reward performance in ways they've perhaps never imagined before. In turn, HR leaders are able to make a more strategic contribution to their organization as they utilize human resources to produce business results.

Learning Objectives:

1. Participants will be able to relate the 7 components to their own organization
2. Participants will better understand the money-making model of their own organization
3. Participants will have clarity on how the work of HR can drive all 7 components of business performance