Concurrent Session: Harnessing the Power of Data to Drive Your Health Benefits Program
CAHR21
Keyword(s)
Business credit, Employee Engagement, Health Benefits, Artificial Intelligence, Healthcare
Concurrent Session:
Harnessing the Power of Data to
Drive Your Health Benefits Program
presented by Heather Hagg, Ph.D.
How can we leverage data to drive employee engagement with healthcare and benefits — and ultimately achieve a healthier population? Heather Hagg, VP of Analytics and Operations for Castlight Health, will provide an in-depth view into predictive analytics, including: what is predictive analytics, the implications for health benefits design, and how predictive analytics can help deliver personalized, meaningful user experiences by leveraging robust health data sets, such as clinical, wellbeing and social determinants of health information. Discover how predictive analytics can be used to support individuals throughout their health journey by informing benefits recommendations and guiding users to the right health benefit programs at the right times. In addition, learn how predictive analytics can be used to assess year-over-year population-based outcomes and identify cost savings opportunities for employers, both of which help inform strategic decision making for future program design.
Learning Objectives include:
1. What are applications of machine learning and artificial intelligence within the healthcare industry?
2. How can predictive analytics inform health benefits design?
3. How can we leverage predictive analytics to assess year-over-year population-based outcomes, identify healthcare cost savings opportunities for employers, and support individuals throughout their health journey?
Credits
HRCI - Business:1.0, SHRM - PDC:1.0
Description
About the speaker...
Heather Hagg, Ph.D.
Heather Hagg, PhD is vice president of Analytics and Operations at Castlight Health. She comes to Castlight with executive experience in private sector, federal government and startup healthcare organizations. Most recently, as the vice president, Medical Operations at K Health, she led US expansion of the K Health chat-based primary health platform. As the vice president, Operations/Research and Development at Crossover Health, Heather oversaw national Clinical Operations, including Business Intelligence and initiated the Health Outcomes and Crossover Accelerator programs. Prior to joining Crossover Health, Heather was the National Director for the Veterans Administration (VA) Health Systems Engineering Resource Centers, a program that integrated systems engineering, informatics and implementation science to facilitate enterprise deployment of transformational initiatives. Additionally, Heather has served as a Research Scientist at the VA Center for Implementing Evidence Based Practice as well as a faculty member at the Regenstrief Center for Healthcare Engineering (RCHE). Heather holds B.S. degrees in Ceramic Engineering and Mechanical Engineering from University of Missouri-Rolla, a MS degree in Materials Science and Engineering and a PhD in Manufacturing Systems Engineering from Worcester Polytechnic Institute. Prior to her work in healthcare, Heather spent nine years at Intel as a semiconductor process engineer. She has co-authored over 30 papers in refereed journals and conference proceedings in the areas of integrated health, health services research, implementation science and health system improvement.
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